Terms of Use

Effective from 1 October 2026 · version 2026-10

1. Introduction

These terms govern the use of Spotrebio (the app at app.spotrebio.eu), operated by [name / business name], [registered address], company ID (IČO) [ ], tax ID (DIČ) [ ], VAT ID [ ] ("operator", "we"). Contact: support@spotrebio.eu.

By creating an account you agree to these terms. How we handle personal data is described in the Privacy Policy.

2. The service

Spotrebio helps you keep track of food at home, its expiry dates and a shopping list, and sends reminders. Product data comes from the public Open Food Facts database, receipt data from the eKasa system of the Financial Administration of the Slovak Republic. The value of food in the statistics is indicative – it is based on the prices you enter and, where a price is missing, on an estimate.

We send service e-mails (e-mail verification, password reset, weekly summary) to your account's e-mail; you can turn the weekly summary off at any time. We do not send advertising e-mails.

3. Account

• You must be over 16 to create an account.
• Use a real e-mail address and keep your password safe. You are responsible for activity in your account.
• You can delete your account at any time in Settings → Privacy & data.

4. Households

You share a household with the people you invite. All members can see and change its content. The owner can remove members. Only invite people you trust.

5. Your content

Content you put into the service (names, notes, photos) remains yours. You only grant us permission to store, process and show it to you and your household members as needed to provide the service. Do not upload content that breaks the law or other people's rights.

6. Prohibited conduct

Do not misuse the service – in particular do not bypass security or limits, flood it with automated requests, access other people's data or use it for unlawful purposes. We may restrict or close an account that breaks these rules.

7. Plans and payments

• The Free plan has the limits shown in the app and in the guide.
• Premium is a subscription for the whole household at the price shown in the app before payment (including VAT where applicable). It is paid in advance for a month or a year by card via Stripe.
• The subscription renews automatically until you cancel it. You can cancel at any time in Settings → Plan → Manage subscription; Premium then lasts until the end of the paid period.
• If a trial is offered, you are charged only after it ends, unless you cancel before.
• The Premium contract is concluded when you submit the order in the Stripe payment form; you receive the confirmation and invoices by e-mail.
• We will announce a price change at least 30 days in advance; the new price applies from the next period and you can cancel before then.
• When Premium ends, no data is deleted – you just cannot add content above the Free plan limits.

8. Right of withdrawal (consumers)

As a consumer you may withdraw from the Premium contract within 14 days of concluding it without giving a reason – an e-mail to support@spotrebio.eu or the [model withdrawal form] is enough. When ordering in the payment form you expressly ask for Premium to start right away, before this period ends. If you then withdraw, you pay only a proportional part of the price for the period until withdrawal and we refund the rest within 14 days using the same payment method. Nothing is charged during a trial. [Operator: verify against Slovak Act No. 108/2024 Coll. on consumer protection.]

9. Availability and changes

The service is provided as is. We aim for it to be available continuously but cannot guarantee it (maintenance, provider outages, third-party services such as eKasa or Open Food Facts). We may change and improve features. If we discontinue the paid service, we refund the proportional part of the price paid and let you download your data.

10. Liability

We are liable for damage caused by breaching our obligations to the extent provided by law. We are not liable for damage caused by the content of the Open Food Facts database, eKasa data, third-party outages or incorrect use of the service. Your statutory consumer rights are not affected.

11. Complaints and disputes

Send complaints to support@spotrebio.eu; we handle them within 30 days. If you are not satisfied, as a consumer you may file a proposal for alternative dispute resolution with the Slovak Trade Inspection (soi.sk) or another authorised body.

12. Final provisions

These terms are governed by the laws of the Slovak Republic. We will announce significant changes in the app; if you disagree, you can delete your account. If any provision is invalid, the others remain in force.